At NOYA, we strive to deliver your orders quickly and safely to ensure the best shopping experience.

Processing Time

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times may vary depending on the location:

• Cairo & Giza: 1–3 business days
• Other Governorates in Egypt: 2–5 business days

Please note that delivery times are estimates and may occasionally vary due to shipping conditions or high demand periods.

Delivery Fees

Shipping fees are calculated based on the delivery location and will be displayed during the checkout process before confirming the order.

Order Tracking

Once your order is shipped, you may receive a confirmation message with the shipping details.

Delivery Conditions

• Please ensure that the delivery address and contact number are correct to avoid delays.
• If the customer is unavailable at the time of delivery, the courier may attempt delivery again or contact the customer to reschedule.

Failed Delivery

If the order cannot be delivered due to incorrect address, unavailable recipient, or refusal to receive the order, the order may be returned to us and additional shipping charges may apply for re-delivery.

Contact Us

If you have any questions about delivery, please contact our customer support team: info@noyaeg.com or +201062244299.